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| Solutions
for Wireline Service Providers |
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| For
the first time in a hundred years, customers - not service providers
- are dictating phone technology. Suddenly, IP technology can provide
end-users with high-quality voice service at unheard of low prices.
What's more, the competition is heating up as new players take advantage
of existing cable and data networks. Now the question is who is strong
enough to survive the triple-play world? |
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We
know - the margins are smaller, the technology is complex. And you're
naturally worried. Now, with a VoIP and triple play service assurance
solution from Anritsu, you can see the long-term opportunities that
lie beyond the immediate threat.
MasterClaw™
is our carrier-class OSS package for network and service monitoring,
and it's the world's first Voice-over-IP solution to provide end-to-end
visibility across converged networks. That means you can easily
monitor everything happening on both your packet-switched and SS7
networks - with a single, user-friendly package!
> "How
can it reduce my risks?"
> "How does it provide end-to-end network
visibility?"
> "How will it increate my operational
efficiency?"
> "Show me the MasterClaw VoIP solution." |
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| How
to Survive in a Troubled Market |
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| Deploying
VoIP involves both traditional circuit-switched technoligies and IP-based
topologies. This dramatically increases the complexity of the infrastructure.
Fortunately, Anritsu's VoIP solutions span both of these network types,
making it easy to gain an overview and manage the converged system.
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More
efficient analysis
Because everything you need is available in a single, comprehensive
system, you can gather accurate network trend data across the entire
system. This simplifies network planning and dimensioning in terms
of both infrastructure and service. Remember,
dropped packets are not a major problem in ordinary data communications.
But they can destroy a real-time voice conversation or an IPTV service.
That’s why providers of VoIP services need better, more sophisticated
monitoring solutions than ordinary Internet Service Providers. After
all, the key drivers for VoIP are the ability to provide a greater
range of services while reducing operating expenses.
Avoid
network abuse
Real-time
analysis of signalling data also helps service providers spot undesired
or destructive traffic, such as SIP Spam and mass calling. In fact,
our mass call detection capability is a key feature for ensuring
that network capacity is used correctly and generates the income
it should. |
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| End-to-End
Network and Service Visibility |
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| There
are two sides to service quality: actual technical performance and
the subjective evaluation of this performance by subscribers. Anritsu's
comprehensive set of performance-management tools makes it possible
to monitor service quality throughout the entire converged network.
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Customer
satisfaction from end to end
Anritsu’s VoIP solution makes it possible to monitor service
quality throughout the entire converged network. Not only can operators
measure a wide range of technical parameters, it’s also possible
to measure how subscribers personally experience service levels through
Voice Quality monitoring of all calls in the network.
For example, if latency
and jitter are causing conversations to deteriorate, you need to
know. And we can tell you.
Our non-intrusive monitoring
solution continuously examines all network traffic. In addition
to the all-important voice traffic, we also enable service providers
to monitor the performance and behavior of non-voice applications
and services in the SIP network.
Living up to
your SLAs
Are you meeting your contractual obligations with your customers
and partners? Thanks to Anritsu, you’ll always be sure. Our
MasterClaw VoIP solution can help you tailor your SLA reports to
include customer/partner relevant KPIs such as:
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- Network
efficiency ratio
- Perceived
voice quality
- Call
attempts and success/failure ratio
- Call duration
and call-failure analysis
- Call setup
time
- Release value
distribution
Comprehensive
data collection and analysis
Anritsu’s powerful data-warehouse solution makes it possible
to gather large volumes of signaling data, session quality of service
data, and measured voice quality services. These data can be used
in many important ways, including trend analysis and network/service
dimensioning.
By examining
the volume and type of traffic in relation to network geography
and time of day, operators can optimize and expand their network
to meet the ever-changing needs of their subscribers. Not only does
this reduce churn, it can actually help attract new subscribers
– a critical issue in an increasingly competitive market. |
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| Reduce
Operational Expense |
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| Because
Anritsu helps reduce the perceived complexity of a network and provides
a full overview, maintaining the network becomes both faster and easier.
in other words - service availability remains high and operational
costs are kept low. |
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Increased
operational efficiency
Here are just some of the many ways Anritsu’s VoIP solution
can help your business become more efficient and more profitable:
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- Faster
resolution of technical problems
- Automation
of trivial tasks
- Simpler installation
and troubleshooting of access equipment
- Less need
for visits to subscriber sites
- Practical
and intuitive tools
A proven
design
Anritsu’s VoIP solution is based on the use of intelligent
probes – the same ones already used by our many MasterClaw
customers for monitoring PSTN, GSM, GPRS, and UMTS networks. For
existing MasterClaw users, this can result in substantial savings
when upgrading their system to include attractive new VoIP and triple
play services.
Limit
the truck rolls
Our easy-to-use toolkit has been designed to optimize your workflow.
For example, when installing network edge devices, such as SIP phones
and SoftPBXs, installation and connection of the device can be tested
remotely. That means technicians have access to everything they
need for verification of delivered services and troubleshooting
– without having to make one or more site visits.
The
MasterClaw Portal
For even greater efficiency, all reports and applications are immediately
available via a web-based portal. The MasterClaw Portal gives users
a single, consolidated view of your network and services through
“dashboard scorecards,” which display real-time information
collected and processed from the entire range of MasterClaw probes
and applications. |
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| MasterClaw
VoIP |
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| MasterClaw
VoIP is a fully integrated system for network and service performance
monitoring of VoIP services. The solution enables end-to-end network
service and visibility that significantly simplifies management of
converged networks. VoIP carries and service providers improve their
profitability by assuring network performance and voice quality while
reducing operational expenses. |
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| VoIP
is in many ways a compelling alternative to traditional circuit switched
network technologies. Not only does offers the IP infrastructure lower
operational costs, but the openness in the technology enables a wide
diversity of triple play services such as gaming, Video-on-Demand
or IPTV, representing new revenue opportunities as well as service
delivery challenge. Anritsu’s
offers an integrated OSS application suit enabling IP Service Providers
and Carriers to monitor the performance of their IP network infrastructure
and the services quality of the services offered via it. MasterClaw™
combines traditional network monitoring and troubleshooting applications
with an advanced service monitoring universe, feeding a wide range
of different user categories, including operational network personnel,
network planners, product managers, account managers, interconnect
partner managers, with vital operational and business information.
Key
Features |
- Call/session
tracing and troubleshooting across converged SS7 and IP networks
- Comprehensive
signaling over IP protocol support:
- SIP/SIP-T,
MGCP, H.323, MEGACO, RTCP/RTP, etc.
- Continues
non-intrusive voice quality monitoring (MOS) of all calls
- Integrated
Access Point Tools for efficient management of “last mile”,
including:
- End-to-end
visibility of voice quality and service availability
- Remote
installation, monitoring and trouble shooting support of end-
user
access equipment
- Integrated
network, service, and customer performance monitoring enables:
- SLA
management based on KPIs and KQIs
- Network
planning and dimensioning of both infrastructure and services
- Real-time
monitoring of network and service performance, with:
- Traffic
profile fingerprinting
- Dynamic
alarm thresholds for early and proactive detection of network
and service problems
- Detection
of network abuse (mass calls, SIP spam and fraudulent
behavior)
- MasterClaw
is an all-in-one solution optimizing the workflow for Service-
and Network Assurance
- Unparalleled
scalability - service provider oriented scaling to more than 200
million data records per day
The non-intrusive
MasterClaw probes supports beside the legacy SS7 network protocols,
all commonly used proto-cols for VoIP services, including: SIP/SIP-T,
MGCP, H.323, MEGACO, RTCP/RTP and SIGTRAN. To enable end-to-end
monitoring of the network, the MasterClaw probes are normally deployed
at the edges of the network, and if applicable also in the PSTN
network domain and as close to interconnect-, access- and service
partners net-works domains as possible. |
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| Anritsu’s
Customer QoS/SLA Monitoring solution for enterprise customers supports
Service Providers through better managed VoIP services by providing
a complete toolbox. The toolbox includes pre-launch network and service
quality assessment, continuous customer monitoring, and rapid troubleshooting
across the enterprise and Service Providers network and service domains.
The VoIP Enterprise Customer QoS/SLA monitoring solution uses active
test agents that generate simulated traffic to rate performance. As
these agents are installed with specific enterprise customers, network
and service operations personnel can replicate end-user behavior by
taking control over the agents. |
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>Sound Good? Take a closer look at MasterClaw UMTS.
>Need more background info? Read more about our
OSS Service Assurance solutions. |
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Download
the product brochures:
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