- Access
to world-class expertise
- Flexible
solutions that satisfy your expectations
- Reduced
costs
- Forecasting
of your maintenance costs
Help
when you need if where you need it
We
wish to keep you as our preferred customer. Our Management
offerings are designed to ensure that your solution received
full attention. Your Support Level Agreement will give you
access to our large palette of services. Three Support and
Maintenance Agreement levels are offered to suit your needs
and your budget: Bronze, Silver and Gold. Ranging from Help
Desk reporting to On-site assistance our Services will have
one main focus: helping you. Your investment in our products
and services is your guarantee for quality.
Anritsu
has a team of experts dedicated to System Administration tasks
for our customers. We provide assistance with regards to Linux,
Oracle and our own as well as 3rd party applications. Daily
maintenance and monitoring of your solution will secure the
best possible ROI, Return On Investment.
Solution
audits give you an overview of the monitored area: system,
operation or service. Based on our feedback customers have
the possibility to bring adjustments where needed.
You may
have special individual requirements towards screen views,
reports, scripts or the like, which hasn’t been defined
in the agreement with Anritsu (often simply because customers
was unaware of the capabilities and flexibility of our solutions).
Our Advanced System Configuration service will provide what
you are missing. |
