Our support network is constantly developing to meet customer demands.
All calibration is backed up by traceability to national
and international standards and performed under ISO accreditation.
Calibration
Service Levels
There are four levels of calibration service available, providing a choice
to meet the varying levels of customer need.
Bronze
The Bronze package provides calibration: A check of the instrument accuracy
against a set of Anritsu pre-determined key parameters derived from
the Manufacturer's Published Performance Specification.
Silver
The Silver package builds on the Bronze package. With calibration in
accordance with the Full Manufacturer's Published Performance Specification.
Results data sheets including the addition of uncertainties where available
are provided.
Gold
The Gold package extends the Silver package to include the detailed
adjustment of the instrument. It includes a Certificate of Calibration
with calibration results against Full Manufacturer's Published Performance
Specification parameters. This is in the form of a results data sheet,
including both 'before and after' adjustment and repair values, with
uncertainties being provided where available.
Platinum
The Platinum package includes checking by comparison with a standard
and test equipment taking place under ISO/CEI 17025 accredited procedures.
The package builds on the Gold package, providing a certificate of calibration
that includes uncertainties, and 'before and after' adjustment results
(where applicable).
Equipment
Repairs
We at Anritsu recognise the importance of fast turnaround times for repair.
An extensive investment has been made to provide a
high level of 'in stock' availability of spare parts ensuring minimum
down time for equipment repairs. Periodically,
engineering upgrades and design improvements become available. Such upgrades
ensure peak performance of the equipment, and are normally performed at
the same time as calibration, and/or repair.
Of course every company
has different needs, and in response to this Anritsu offers a wide range
of service options:
Flexible
Contracts
With the Anritsu range of flexible contracts, we are confident that there
is something for everyone. The modular concept means
you can add options together to create a calibration and/or maintenance
solution which is unique to you and your company's
needs.
On-Site Calibrations
If you can't afford to be without your equipment for any length of time,
even for calibration, don't despair. By travelling to your
site of operations and calibrating your equipment there and then, we can
ensure that down time is kept to an absolute
minimum.
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